Returns & Exchanges

At Masquerade Store, we want you to feel confident in your style. If your purchase isn't a perfect fit, you can return unworn items with original tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all garment tags and security seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.